Refund Policy
Last updated: 1/4/2026
14-Day Money-Back Guarantee
We want you to be completely satisfied with our service. In compliance with consumer protection standards and our payment processor's requirements, we offer a full refund within 14 days of your purchase if you are not satisfied with the results.
How to Request a Refund
To initiate a refund, please follow these steps:
- Contact us at hhxu1117@gmail.com with your Transaction ID and a brief explanation of the issue.
- Alternatively, you can contact Paddle (our Merchant of Record) directly for assistance with your order.
We will process your refund request promptly, typically within 1-2 business days.
Processing
Refunds are processed securely through Paddle and will be returned to the original payment method used for the purchase. Please allow 5-10 business days for the funds to appear in your account depending on your bank.